How quickly will my tag be sent out?

Every MoodTag is custom deep-etched right here in Australia. We pride ourselves on fast turnaround times and typically engrave and dispatch all orders within 1 to 2 business days.

What are your shipping costs and timeframes?

We offer fast, reliable shipping across Australia. Standard shipping generally takes 3 to 7 business days, while express shipping options are available at checkout for those who need their pet's tag urgently.

What is your 30-Day Love-It Guarantee?

We want you and your pet to be completely thrilled with your MoodTag. If you are not 100% satisfied with the quality or finish of your tag within the first 30 days, reach out to our team and we will make it right.

Will the tag easily fall off or snap off?

Highly unlikely! Every MoodTag comes with a premium, heavy-duty stainless steel split ring designed to handle the rough and tumble of active dogs. Furthermore, our Signature and Clan collections are crafted from 2mm thick marine-grade stainless steel, making them virtually indestructible.

How loud are the tags when my dog moves?

Our tags produce a standard, gentle metal clinking sound when they brush against other collar hardware. If your dog is highly sensitive to noise, we recommend our feather-light Chroma aluminium tags, which tend to be quieter than our heavy-duty stainless steel options.

What happens if the engraving becomes unreadable?

Unlike surface-level lasers that fade over time, we use a specialised deep-etching process. We are so confident in our quality that we offer a lifetime engraving readability guarantee. If your contact details ever become unreadable, we will replace the tag.

What if I make a mistake on the phone number?

Because we process and engrave orders very quickly, please contact our support team immediately if you notice a mistake! If we catch it before the tag hits the engraving machine, we can easily update the details for you.

How do I get the 'Bulletproof Recall' Playbook?

It is included as a free bonus with every single tag order! Once your purchase is complete, you will receive instant digital access to our exclusive 7-Day 'Bulletproof Recall' Playbook to help train your dog for safe off-leash adventures.

We are always here to help! You can reach out to our friendly Australian customer support team via our Contact Us page, and we will get back to you as soon as possible.

Stop Buying Dog Tags That Don’t Last. Switch to a Permanent Solution.

Most tags fade within months, leaving your dog unprotected. MoodTag is built differently. We deep-etch every piece in our Australian studio to ensure your contact details remain readable for life—whether you need indestructible steel for the dog park, or feather-light aluminium for everyday comfort.

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Same-Day Australian Dispatch

Order before 10 AM (Mon-Fri) and we ship it today.

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Lifetime Legibility Guarantee

If the engraved text ever fades under normal wear, we’ll replace it for free.

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30-Day Money-Back Guarantee

Not 100% happy? Return it within 30 days for a full refund.

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Marine-Grade Toughness

100% rust-proof and designed for the most active dogs.

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Free Shipping Nationwide

No surprises—just premium quality delivered to your door.

Explore the Collections

Order in the next –h –m –s for same-day dispatch.

Mon–Fri Studio Cut-off: 10:00AM AEST

German Shepherd wearing a military dog tag

KEY SPECS	Others	The MoodTag Way
ENGRAVING	Fades Fast	Deep-Etched for Life
DURABILITY	Bends Easily	Adventure-Proof
DISPATCH	2–3 Business Days	Same-Day
WARRANTY	Limited (or None)	Lifetime Legibility

Find the Tag That Matches Their Personality.

Best Seller

Indestructible Steel

Free Digital Bonus (A$19 Value)

Plan A: The 7-Day “Bulletproof Recall” Protocol

A MoodTag is the ultimate safety net, but we want to help you avoid ever needing it. This expert-led training protocol is included free with every tag purchase.

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Instant Digital Access: Your personal download link will be included inside your Purchase Confirmation Email immediately after checkout.

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The “Broken Word” Rule Learn why you should stop using “Come” and the emergency word to use instead.

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The Casino Jackpot Secret How to use high-value rewards to build an involuntary emergency reflex.

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The “Oh Sh*t” Tactic The life-saving emergency move to pull your dog back if they bolt toward a road.

Made Simple. Done Right.

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Choose Your Style

Select from our expanding collection of premium shapes and finishes—from rugged industrial steel to vibrant high-fashion glamour.

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Customise Your Info

Add your dog’s name and your contact details. Our experts deep-etch every letter to ensure your info remains readable for life.

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Fast AU Dispatch

We engrave and ship from our Australian studio the same business day (order by 10am). Free shipping on every order.

Order in the next –h –m –s for same-day dispatch.

Mon–Fri Studio Cut-off: 10:00am AEST

The Last Tag They’ll Ever Need.

If your pet’s details ever become hard to read from normal wear, we’ll remake and ship a new tag for free. That is our Lifetime Readability Promise.

Start Customising My Tag Order by 10am AEST for same-day Australian dispatch.

30-Day Love-It Guarantee

Deep-Etched in Australia

Frequently Asked Questions

We pride ourselves on being one of Australia’s fastest studios. If you place your order by 10:00 AM AEST (Mon–Fri), your tag will be customised, engraved, and dispatched that same day. Learn more on our Shipping Page.

Standard shipping is free nationwide on all orders. Once dispatched from our Australian studio, standard delivery typically takes 3–7 business days. If you’re in a hurry, you can upgrade to Express Post at checkout. View our delivery timeframes here.

We want you to be 100% happy with your purchase. If for any reason you don’t love your MoodTag, you can return it within 30 days for a full refund. No stress, no “ghosting”—just great service. Read our full Returns Policy.

No. We exclusively use High-Tension Split Rings rather than fragile jump rings. For owners of hard-working or highly active dogs, we also recommend our Heavy-Duty Keyrings (available in-store) to provide the maximum level of security.

While no metal tag is 100% silent, MoodTags are precision-balanced to minimise excessive clinking. We use solid, high-grade materials for maximum durability without creating unnecessary bulk on the collar.

We stand by our work with a Lifetime Readability Promise. If your dog’s details ever become hard to read due to normal wear and tear, we will remake and ship a replacement tag to you for free. See our Lifetime Guarantee here.

We provide a 2-hour “Oops” window. If you notice a typo in your confirmation email, reply to us immediately. We will pause the order and update your details before the tag reaches the engraving stage.

It is 100% free with every purchase! You will receive an instant download link in your purchase confirmation email immediately after checkout, so you can start training before your tag even arrives.

We’ve covered everything from attachment tips to material care in our Main FAQ Hub. Still stuck? Reach out to our team!

Stop Buying Dog Tags That Don’t Last. Switch to a Permanent Solution.

Real Pups. Real Stories.

Find the Tag That Matches Their Personality.

The Signature Collection

The Clan Collection

The Chroma Collection

The Luxe Collection

The Feline Collection