Shipping Policy
Reliable, transparent, and 100% Australian-owned.
Standard Shipping
Letterbox-friendly slimline mail. Delivered via Australia Post.
- ⏱️ 4–10 Business Days
- 📦 No Tracking Included
- 🛡️ Uninsured
Parcel Post
Subsidised tracked shipping for your peace of mind.
- ⏱️ 3–6 Business Days
- 📍 Full Australia Post Tracking
- 🛡️ Fully Insured
Express Post
Design your tag with our Live Preview and get priority studio dispatch for the fastest delivery possible.
- ⏱️ 1–3 Business Days
- 🚀 Priority Studio Dispatch
- 📍 Full Tracking & Insurance
⚡ Lightning-Fast Dispatch
Same-Day: Orders placed before 10:00am AEST (Mon–Fri) typically ship the same day.
Next-Day: Orders after 10:00am ship the following business day.
Shipping FAQs
Yes. To provide Free Shipping store-wide, we use letterbox-friendly slimline packaging. It is discreet, secure, and fits right in your standard mail box.
No. MoodTag ships exclusively within Australia to ensure the fastest service for our local pack.
If you upgrade to Parcel Post or Express Post, you will receive your tracking link via email as soon as your tag leaves our studio. Free shipping does not include a tracking number.